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@ Coinos
2025-05-13 20:43:16
SERVICE UPDATE:
We have just re-enabled withdrawals for all user accounts that do not appear to have activity in our server logs during the time that we are missing data for (2am May 9 to 4pm May 10 UTC).
About 1100 accounts are still unable to withdraw funds that were deposited before May 10 at 4pm UTC but should be able to withdraw any funds that were deposited after that time.
We are continuing to work on shortening that list, correcting balances and missing payments, and restoring full access to everyone.
Thank you for your continued patience and understanding!