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@ Chema Hernández Gil
2025-05-03 17:12:28
I got a ChatGPT account a few weeks back. The motivation was not one I expected:
Earlier this year, I was struggling to settle my insurance claim for last June's hit-and-run collision. I spoke with a few lawyers. They were courteous and gave me a few tips, but ultimately declined to take my case. The expected payouts would be too small. So pro se it was.
Then I realized that both my insurance and the third-party adjuster were using generative AI to handle my claim. Their replies came back too quick, too similar. So I realized I had to step up my game.
I started feeding the system my policy and police report, then some of the correspondence, looking for leverage. It identified a few of leads. Some were hallucinations, but a couple were strong enough to file complaints with California Department of Insurance.
Their mistakes, and the clarity the system provided was enough to put the likely settlement into a range where lawyers became interested. So now I hope I can hand off everything to a professional.
So I guess the lawyers came out ahead, but if it helps close this chapter, I'm all for it.