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@ DissentWatch
2025-03-04 19:07:23
Call Centres Using AI to ‘Whiten’ Indian Accents
From American Renaissance
The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers. Teleperformance said it was applying real-time AI software on phone calls in order to increase “human empathy” between two people on the phone. The French company’s customers in the UK include parts of the Government, the NHS, Vodafone […]
Mar 4th 2025 1:14pm EST
Source Link: https://www.amren.com/news/2025/03/call-centres-using-ai-to-whiten-indian-accents/
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