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@ Keith
2025-05-17 12:24:55
This is my thing! This is what I do! I’ve spent 30 years in the housing industry. Generally speaking, contractors (builders, plumbers, electricians, etc.) are trained to identify something if is not up to the most current standards, Even if a particular system or component is functioning as designed, with no signs of malfunction or disrepair. When a contractor mentions something is not “up to code” (as we say here in the States.) Inexperienced homeowners often perceive this statement as a need for repair or an unsafe condition and ask for work to be done.
If asked the contractor will say they were only making a statement to limit liability and that the homeowner asked for the upgrade. Of course, no contractor will turn down the job after being asked and I don’t blame them, they have to earn a living.
It’s apparent to me that the property manager is bringing in contractors to limit his liability and the contractors are pointing out things to limit their liability and the homeowner is paying the price. This is a perfect example of how the fiat system and legal systems have broken down to create a redistribution of wealth (maybe you should leave that last part out if the homeowner isn’t already orange pilled.)
Consider taking an educational approach. Speak slowly and confidently, be the wise consultant who tells the truth with the homeowners best interest in mind. Don’t worry about keeping the customer today. Understand, if they leave, that they will come back to you once they get tired of spending money on unnecessary “repairs.” This will create a relationship based on experience and honesty and you will have a more secure role in the customers decision making process.