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@ 1f3ce62e:6e6b5d83
2025-02-26 12:20:51
**🌱 Have your ever thought about the impact over people you might have as a leader?\
🌱 Have you ever thought about your impact over your others as a team member?**
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Everyone in a team makes decisions and that impacts the rest of the members in one way or another. If you are not in a leadership position, I would like to invite you to identify those decisions you make that impact your team. If you are a leader, it might be easier for you.
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Seeing how our decisions have an impact over others, requires to put ourselves on someone else shoes first. Empathy is a human quality underrated these days. That is why I don'92t think it is a matter of being a leader or not. Any role at the workplace requires empathy, not because of the role, but because we are humans.
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I like to use empathy as a way of introducing a concept that I will described in the next chapter, **the whole self.**
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When we connect with empathy, we start exploring what we called **#emotionalIntelligence**. This type of intelligence is something unique, that only humans can develop over any machine. Our emotions and the intelligence emerging from them are a human super power, and we haven't explored as its full potential yet.
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As changes emerge everyday, as machines expand their role in society, we are all invited to explore those human capabilities that make us unique. Capabilities that we haven't explored deeply yet. Emotional intelligence is one of them.
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Expressing emotions or using them as an intelligence aspect is not common at work. Most of our roles are purely rational, logic and sequential. Facts and numbers don't give a room for emotional intelligence. While in my view, they can work together.
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**We usually use numbers and facts to make decisions, and use the same rational intelligence to execute them 🤔**
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Let's use an example. Your client is arguing with you about how the cost of the project got over the planned numbers. He is very anger and eventually that emotion triggers in you the same emotion, because you have been working so many hours on this project, just to get the client focused only on what is not working instead of what it is.
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**Emotions without emotional intelligence are contagious**. You can imagine how an argue like this can end. Everyone gets more frustrated than when started. Nothing got really solved in a conversation like this.
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This frustration and anger goes with you and your client to your homes and families get impacted with it**. Kids slept badly and had a bad day at school. They might misbehaved at school and another kid might be impacted from it. The other kid's mom gets worried about your kid and her kid interaction that day and she brings that worry into another home and family. And so on.
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Let's start again. You client is arguing with you about how the cost of the project got over the planned numbers. **This time you decided to use** your unique human capability, **emotional intelligence**, specifically **empathy** 🩷
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You keep silence and just listen to the argument. By **paying attention at the words being used and the gestures** you realized this person is under a lot of stress. By going deeper in your listening, your intuition can tell, there is something else going on.
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When the person stop complaining, you bring back the story told by your client, adding the emotions you could feel while listening. **You put yourself in your client shoes**.
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It is inevitable that, when we approach a situation with emotions, the person connects immediately with them. **The client feels listened and emotionally connected with you**. From there, you start exploring what else is going on, from a genuine point of view. The conversation goes in deep and you both find you are going under a lot of stress for things at work and at your personal level.
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You both decide to talk about this issue the next day, with a refresh mind and a common goal, to find a solution for both.
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As you can see, **there is a totally different impact of making a decision of using or not using your emotional intelligence capability**.
**🌱 And this example could apply to a leader or a team member. 🌱**
**🌱Everyone in a team makes decisions that impact others. And emotional intelligence is not only for leaders. 🌱**
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This simple example wants to bring awareness about how important is to explore emotional intelligence as individuals and expand it a teams, organizations and companies levels.
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**We can't bring emotional intelligence to work, if we, as individuals, don't feel comfortable to connect with our own emotions**.
**Empathy requires us to stay fully (and sometimes uncomfortably) connected with emotions.** That requires another important aspect of emotional intelligence **which is our capability of staying present, self aware of our body and what is triggering frustration, anger or sadness as a result of an external stimulus**.
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**As our environments keep changing on daily basis, our brains are invited to create new neuron connections**, this process triggers emotions under the unexpected.
Our capability to connect with your emotions and managing them in our favor can make this adventure of navigating change, easier for us and the people around. \
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**And it is bringing a new self at work, your personal one**. Who comes with all your professional expertise as well as your unique capabilities as a human.
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**Let's explore in our next chapter how this personal self is emerging at workplaces and by integrating it with your professional self, can bring your whole self at workplaces.**
**By using LEGOs we can bring new perspectives, deep listening and spark more creative solutions.**
So step by step, we made our workplaces more human.
**Deep listening breaks down walls.**
**And that is what The World 🌎 strongly needs these days.**
Stay colorful, \
Laus
#nostr #Consciousness #grownostr #emocionalintelligence #leadership #consciousleadership #emotions #decisionmaking #DeepListening #Teambuilding #clientservice #PlayingLegos #Legos